SDS-Specific Checklist for Urgent Response

This checklist serves as a starting point toward identifying an operations process within the SDS team.

Where do we hear about urgent response?
- PDL - follow up
- manual request - ????
Should we respond? Or will someone tell us?
What is the charge number and how much effort? (labor)
- What are expectations for night and weekends? If anything requires intervention, can we wait till morning? Can we wait for Monday?
  - How do we plan for that?
  - What is the comp time?
Who do we "report to" regarding products?
- Do we need to label them?
- Do we need to send out email announcements?
  - PDL (Eric)
  - Hurricanes (Sang-Ho)
  - Fires (???)
  - ???
- Do we need to provide some kind of report?
- Link to urgent response spreadsheet detailing current expectations for product generation: https://wiki.jpl.nasa.gov/display/hysds/Urgent+Response+Pipeline
How do we bookkeep processing?
- Metrics?
- Wiki page? (manual)
How do we bookeep workforce?
- JIRA issues
- WAM
What is the workforce price?
- comp time
- Manage expectations regarding operations support the rest of the week
When are we done?
- Turn off AOI
- Turn off automated rules
- Clean up SLCS
What is the debrief process
Weekly operations tag-ups?