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from mamba-factotum, run screen comment, then inside the screen session, ssh with tunnel to tpfe2 head node.

Basic use of screen

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Troubleshooting

Problem(s):

  • SSH tunnel is down

Signs(s):

  • topsapp queues are stuck; jobs are not being unacked, but the queues are full

  • nothing reported in mozart/figaro – job,topsapp,job-started

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  • Port checker routine indicates that ports are not forwarded (all should give pass):

Code Block
esi_sar@tpfe2:~/github/hysds-hec-utils> ./hysds_pcm_check_port_forwarded_tunnel_services.sh

[pass] mozart rabbitmq AMQP
[pass] mozart rabbitmq REST
[pass] mozart elasticsearch for figaro
[pass] mozart redis for ES figaro
[pass] mozart rest api
[pass] grq elasticsearch for tosca
[pass] grq http api
[pass] metrics redis for ES metrics
connect_to 100.67.33.56 port 25: failed.
# [fail] factotum smtp http://tpfe2.nas.nasa.gov:10025
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current 
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0
curl: (52) Empty reply from server

Note that the mail server failed to respond. (That’s nominal behavior. Mail service no longer used.)

Remedy:

  1. from mamba-factotum, open screen

    1. optionally, attach existing screen (32207, tagged pleiades)

  2. ssh with tunnel to tpfe2 head node: ssh tpfe2-tunnel

    1. note the command is aliased: alias pleiades='ssh tpfe2-tunnel'

  3. run sudo -u esi_sar /bin/bash

  4. detach the screen (ctrl-a + d)

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